A huge thanks to all those governors who participated in our online survey. We received a good number of responses and have already started to look at some of the areas suggested for improvement.
The purpose of this online survey was to determine governing bodies' general satisfaction with the Governor Clerking Service and the service they receive from their allocated meeting clerk, in order to ensure quality standards can be maintained and to determine whether any future improvements could be made to the service provided to support effective governance.
Headteachers and governors were invited to take part in the survey, which ran from 9th February to 20th March 2015.
381 responses were received. Key results:
92% of respondents are generally satisfied with the governor clerking service when thinking about the service over the last 12 months
Three quarters agree the service is good value for money
77% agree the support and guidance received has helped to improve governance in their school
There is some appetite for purchasing new services, particularly alerts when new legislation governance information is available.
Many open comments were also provided which added depth and in-sight to the survey results, and which will feed into an action plan for the future direction of the team. We will keep you informed of these developments over the coming months.
The copy of the full report has been made available to all governors and also available on One Hub.
Your confidential answers will help shape our service and better tailor the support we offer our schools and governors in the future. We will be keeping you informed of how the feedback we have received influences quality improvements.
Please note all responses were anonymous – if any school would like us to respond to